Skip to main content
Zoho Desk logo
Zoho Desk

AI-powered help desk with Zia for automated ticket management across all channels.

4.4See reviews
#60 in Customer Support
Visit Zoho Desk
Freemium🪟 Web🪟 Mobile
Share:Share on XLinkedIn

About Zoho Desk

Zoho Desk is an AI-powered help desk with Zia, an assistant that suggests ticket responses, detects customer sentiment, and auto-tags support requests. It handles email, chat, phone, and social channels in one place.

Key Features

ticket management
ai answer bot
sentiment analysis
multi channel support

💰 Pricing

Freemium

Free for up to 3 agents. Paid plans from $7 to $40/user/month.

Frequently Asked Questions

Is Zoho Desk free?
Zoho Desk offers a free plan with limited features. Paid plans unlock additional capabilities. Free for up to 3 agents. Paid plans from $7 to $40/user/month.
What is Zoho Desk used for?
Zoho Desk is primarily used for Customer Support. AI-powered help desk with Zia for automated ticket management across all channels.
What platforms does Zoho Desk work on?
Zoho Desk is available on Web, Mobile.
What are the best alternatives to Zoho Desk?
Top alternatives to Zoho Desk include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.

Reviews

Loading reviews...

Questions & Answers

💬

Questions submitted will appear here soon

Join the community to share knowledge about Zoho Desk

📊 Comparison vs Alternatives

Feature
Zoho Desk logoZoho Desk
PricingFreemiumEnterpriseEnterprisePaid
Rating⭐ 4.4⭐ 4.4⭐ 4.5⭐ 4.6
Free Tier
Popularity
68%
82%
81%
80%

Are you the creator of Zoho Desk?

Claim this listing to get a verified badge, edit tool details, and respond to reviews. You’ll sign in and confirm a work email so we can verify ownership.

Claim this listing

Quick Stats

Rating
4.4
ReviewsExternal data
Customer Support#60
PricingFreemium
Popularity
68%

Try Zoho Desk

Visit the official website to get started.

Visit Website →

The Weekly AI Tools & Skills Digest

Launching soon: trending agent skills, new tools, and what's actually worth trying. Sign up to get the first issue.

Free forever. Unsubscribe anytime.

Last updated: 2026-03-28·Claim this listing
← Back to all tools