Zoho CRM Review & Alternatives (4.3/5)

Zoho CRM

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Comprehensive CRM with AI assistant, pipeline management, automation, and analytics for all business sizes.

★★★★★

4.3(external rating)

#166 in Marketing#254 in Business & Analytics

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Freemium🪟 Web🪟 Mobile🪟 Desktop

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Overview Features Reviews Alternatives

About Zoho CRM

Zoho CRM is a comprehensive customer relationship management platform with AI assistant Zia, sales pipeline management, automation, multichannel communication, and analytics for businesses of all sizes.

Key Features

pipeline management

ai assistant (zia)

email automation

analytics

multichannel

💰 Pricing

Freemium

Free for up to 3 users. Standard at $14/user/month. Professional at $23/user/month.

Free$0/month

Up to 3 users, basic CRM

Standard$14/user/month

Scoring rules, workflows, bulk email

Professional$23/user/month

Advanced CRM, inventory management

Enterprise$40/user/month

AI features, advanced customization

Frequently Asked Questions

Is Zoho CRM free?

Zoho CRM offers a free plan with limited features. Paid plans unlock additional capabilities. Free for up to 3 users. Standard at $14/user/month. Professional at $23/user/month.

What is Zoho CRM used for?

Zoho CRM is primarily used for Marketing, Business & Analytics. Comprehensive CRM with AI assistant, pipeline management, automation, and analytics for all business sizes.

What platforms does Zoho CRM work on?

Zoho CRM is available on Web, Mobile, Desktop.

What are the best alternatives to Zoho CRM?

Top alternatives to Zoho CRM include Canva, Autodesk Fusion 360, Samsara. These tools offer similar functionality and may suit different budgets or workflows.