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Yuma AI

AI support agent for e-commerce handling refunds, exchanges, and order questions autonomously.

4.3(external rating)
#157 in Customer Support
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Paid🪟 Web
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About Yuma AI

AI customer support agent purpose-built for e-commerce on Shopify, BigCommerce, and similar platforms. Handles refunds, exchanges, order edits, and product questions end-to-end with up to 89% automation rates. Charges per resolved ticket rather than monthly seats.

Key Features

e commerce support
order management
refund handling
autonomous resolution
shopify integration

💰 Pricing

Paid

Pay-per-resolved-ticket model. 30-day free trial.

Frequently Asked Questions

How much does Yuma AI cost?
Yuma AI is a paid tool. Pay-per-resolved-ticket model. 30-day free trial.
What is Yuma AI used for?
Yuma AI is primarily used for Customer Support. AI support agent for e-commerce handling refunds, exchanges, and order questions autonomously.
What platforms does Yuma AI work on?
Yuma AI is available on Web.
What are the best alternatives to Yuma AI?
Top alternatives to Yuma AI include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.

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📊 Comparison vs Alternatives

Feature
Yuma AI logoYuma AI
PricingPaidEnterpriseEnterprisePaid
Rating⭐ 4.3⭐ 4.4⭐ 4.5⭐ 4.6
Free Tier
Popularity
48%
82%
81%
80%

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Quick Stats

Rating
4.3
ReviewsExternal data
Customer Support#157
PricingPaid
Popularity
48%

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Last updated: 2026-03-28·Claim this listing
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