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Parloa

Enterprise AI platform for automating voice and text contact center conversations.

4.4(external rating)
#30 in Customer Support
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Paid🪟 Web🪟 API
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About Parloa

Parloa is an enterprise AI contact center platform that automates customer conversations across voice and text channels using generative AI agents. Its AI Agent Management Platform enables large-scale deployments with real-time human agent support and deep integration into existing contact center infrastructure.

Key Features

voice automation
ai agent management
contact center integration
real time agent assist
multi channel

💰 Pricing

Paid

Enterprise pricing with custom quotes. Typically six-figure annual contracts.

Frequently Asked Questions

How much does Parloa cost?
Parloa is a paid tool. Enterprise pricing with custom quotes. Typically six-figure annual contracts.
What is Parloa used for?
Parloa is primarily used for Customer Support. Enterprise AI platform for automating voice and text contact center conversations.
What platforms does Parloa work on?
Parloa is available on Web, API.
What are the best alternatives to Parloa?
Top alternatives to Parloa include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.

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📊 Comparison vs Alternatives

Feature
Parloa logoParloa
PricingPaidEnterpriseEnterprisePaid
Rating⭐ 4.4⭐ 4.4⭐ 4.5⭐ 4.6
Free Tier
Popularity
72%
82%
81%
80%

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Quick Stats

Rating
4.4
ReviewsExternal data
Customer Support#30
PricingPaid
Popularity
72%

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Last updated: 2026-03-28·Claim this listing
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