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Nicereply

Customer satisfaction surveys measuring CSAT, NPS, and CES for support teams.

4.7(external rating)
#204 in Customer Support
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Paid🪟 Web
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About Nicereply

Nicereply is a customer satisfaction platform that measures CSAT, NPS, and CES scores after support interactions. It integrates with Zendesk, Freshdesk, and Intercom to track satisfaction trends and surface agent performance data.

Key Features

csat surveys
nps measurement
satisfaction analytics
helpdesk integration

💰 Pricing

Paid

Plans from $49 to $299/month based on response volume.

Frequently Asked Questions

How much does Nicereply cost?
Nicereply is a paid tool. Plans from $49 to $299/month based on response volume.
What is Nicereply used for?
Nicereply is primarily used for Customer Support. Customer satisfaction surveys measuring CSAT, NPS, and CES for support teams.
What platforms does Nicereply work on?
Nicereply is available on Web.
What are the best alternatives to Nicereply?
Top alternatives to Nicereply include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.

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📊 Comparison vs Alternatives

Feature
Nicereply logoNicereply
PricingPaidEnterpriseEnterprisePaid
Rating⭐ 4.7⭐ 4.4⭐ 4.5⭐ 4.6
Free Tier
Popularity
42%
82%
81%
80%

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Quick Stats

Rating
4.7
ReviewsExternal data
Customer Support#204
PricingPaid
Popularity
42%

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Last updated: 2026-03-28·Claim this listing
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