Kayako
Unified help desk with AI suggested replies, ticket routing, and self-service optimization.
About Kayako
Kayako is an AI-powered customer support platform that unifies live chat, email, and social media into a single help desk. Its AI features include suggested replies, automated ticket routing, and self-service knowledge base optimization.
Key Features
💰 Pricing
Plans from $30/agent/mo; contact for enterprise pricing.
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Paid | Enterprise | Enterprise | Paid |
| Rating | ⭐ 3.9 | ⭐ 4.4 | ⭐ 4.5 | ⭐ 4.6 |
| Free Tier | ❌ | ❌ | ❌ | ❌ |
| Popularity | 48% | 82% | 81% | 80% |
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