Hiver
Hiver
AI helpdesk that lives inside Gmail for team email support.
★★★★★
4.4(external rating)#54 in Customer Support
Freemium🪟 Web
About Hiver
Hiver transforms Gmail into a collaborative helpdesk, adding AI-powered email triage, auto-assignment, CSAT surveys, and smart reply suggestions for customer support teams — no separate platform needed.
Key Features
gmail native helpdesk
auto triage
email assignment
ai reply suggestions
💰 Pricing
Freemium
Free plan; paid plans from $15/user/month.
Frequently Asked Questions
Is Hiver free?
Hiver offers a free plan with limited features. Paid plans unlock additional capabilities. Free plan; paid plans from $15/user/month.
What is Hiver used for?
Hiver is primarily used for Customer Support. AI helpdesk that lives inside Gmail for team email support.
What platforms does Hiver work on?
Hiver is available on Web.
What are the best alternatives to Hiver?
Top alternatives to Hiver include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.
User Reviews
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Questions & Answers
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Freemium | Enterprise | Enterprise | Paid |
| Rating | ⭐ 4.4 | ⭐ 4.4 | ⭐ 4.5 | ⭐ 4.6 |
| Free Tier | ✅ | ❌ | ❌ | ❌ |
| Popularity | 68% | 82% | 81% | 80% |
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Quick Stats
Rating
★★★★★
4.4ReviewsExternal data
Customer Support#54
PricingFreemium
Popularity
68%
Categories
Alternatives & Similar
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