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FrontFace

AI support agent that answers from your existing docs.

4.5See reviews
#340 in Customer Support
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Freemium🪟 Web🪟 API
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About FrontFace

FrontFace reads a knowledge base and answers customer questions on web chat, WhatsApp, Slack and Messenger from that one source. There is no flow builder to configure — you point it at documentation you already have. Drops in as a single script tag with shadow-DOM isolation, or runs as a hosted page if you have no site.

Key Features

knowledge base grounding
lead capture
human handoff

💰 Pricing

Freemium

Full access free during beta, no credit card. Early-adopter pricing afterwards.

Frequently Asked Questions

Is FrontFace free?
FrontFace offers a free plan with limited features. Paid plans unlock additional capabilities. Full access free during beta, no credit card. Early-adopter pricing afterwards.
What is FrontFace used for?
FrontFace is primarily used for Customer Support. AI support agent that answers from your existing docs.
What platforms does FrontFace work on?
FrontFace is available on Web, API.
What are the best alternatives to FrontFace?
Top alternatives to FrontFace include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.

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Questions & Answers

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📊 Comparison vs Alternatives

Feature
FrontFace logoFrontFace
PricingFreemiumEnterpriseEnterprisePaid
Rating⭐ 4.5⭐ 4.4⭐ 4.5⭐ 4.6
Free Tier
Popularity
35%
82%
81%
80%

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Quick Stats

Rating
4.5
ReviewsExternal data
Customer Support#340
PricingFreemium
Popularity
35%

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Last updated: 2026-03-28·Claim this listing
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