eDesk
AI helpdesk for ecommerce with 250+ marketplace integrations and per-resolution AI billing.
About eDesk
eDesk is an AI-powered helpdesk built for ecommerce, centralizing messages and orders from 250+ marketplaces, webstores, and social channels. The bundled AI Agent automates up to 65% of support tickets, with per-resolution billing of €0.99 only when a ticket is auto-resolved. Includes a 30-day no-pay guarantee if support workload does not drop after setup.
Key Features
💰 Pricing
Subscription per agent. AI Agent included on every plan; auto-resolutions billed at €0.99 each. 30-day guarantee waives base subscription if workload does not drop.
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Paid | Freemium | Enterprise | Paid |
| Rating | ⭐ 4.5 | ⭐ 4.7 | ⭐ 4.4 | ⭐ 4.6 |
| Free Tier | ❌ | ✅ | ❌ | ❌ |
| Popularity | 55% | 97% | 82% | 82% |
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