Desk365
Desk365
Helpdesk built into Microsoft Teams and Microsoft 365.
#361 in Customer Support
Paid🪟 Web
About Desk365
Desk365 turns Teams messages into tracked tickets and runs a trainable bot against your knowledge base to close routine level-1 requests before an agent sees them. Email, portal, widget, and Teams tickets land in one inbox, with SLA rules and escalation.
Key Features
teams ticketing
knowledge base bot
sla automation
💰 Pricing
Paid
Plans listed on site.
Frequently Asked Questions
How much does Desk365 cost?
Desk365 is a paid tool. Plans listed on site.
What is Desk365 used for?
Desk365 is primarily used for Customer Support. Helpdesk built into Microsoft Teams and Microsoft 365.
What platforms does Desk365 work on?
Desk365 is available on Web.
What are the best alternatives to Desk365?
Top alternatives to Desk365 include Medallia, Observe.AI, IrisAgent. These tools offer similar functionality and may suit different budgets or workflows.
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Paid | Enterprise | Enterprise | Paid |
| Rating | ⭐ 4.1 | ⭐ 4.4 | ⭐ 4.5 | ⭐ 4.6 |
| Free Tier | ❌ | ❌ | ❌ | ❌ |
| Popularity | 32% | 82% | 81% | 80% |
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Claim this listingQuick Stats
Rating
★★★★★
4.1ReviewsExternal data
Customer Support#361
PricingPaid
Popularity
32%
Categories
Desk365 Alternatives
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