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Delighted

Simple customer feedback platform for NPS, CSAT, and CES surveys across email, SMS, and web.

4.6See reviews
#41 in Business & Analytics
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Freemium🪟 Web
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About Delighted

Delighted is a customer feedback platform by Qualtrics that makes it easy to collect and analyze NPS, CSAT, CES, and other survey data across email, SMS, web, and in-app channels.

Key Features

nps surveys
csat surveys
ces surveys
real time reporting
slack integration

💰 Pricing

Freemium

Free plan for up to 1,000 survey responses/month. Premium from $224/month.

Free$0/month

1,000 responses/month

Premium$224/month

Unlimited responses, advanced reporting

EnterpriseCustom

Custom integrations, dedicated support

Frequently Asked Questions

Is Delighted free?
Delighted offers a free plan with limited features. Paid plans unlock additional capabilities. Free plan for up to 1,000 survey responses/month. Premium from $224/month.
What is Delighted used for?
Delighted is primarily used for Business & Analytics. Simple customer feedback platform for NPS, CSAT, and CES surveys across email, SMS, and web.
What platforms does Delighted work on?
Delighted is available on Web.
What are the best alternatives to Delighted?
Top alternatives to Delighted include Similarweb, Autodesk Fusion 360, Samsara. These tools offer similar functionality and may suit different budgets or workflows.

Reviews

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📊 Comparison vs Alternatives

Feature
Delighted logoDelighted
PricingFreemiumFreemiumFreemiumEnterprise
Rating⭐ 4.6⭐ 4.6⭐ 4.7⭐ 4.5
Free Tier
Popularity
74%
85%
82%
82%

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Quick Stats

Rating
4.6
ReviewsExternal data
Business & Analytics#41
PricingFreemium
Popularity
74%

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Last updated: 2026-03-28·Claim this listing
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