Decagon
Decagon
Enterprise AI customer support platform automating chat, email, voice, and SMS at scale.
★★★★★
4.4(external rating)#66 in Customer Support#162 in Automation#139 in Productivity
Enterprise🪟 Web
About Decagon
Decagon is an enterprise AI customer support platform valued at $4.5B that automates conversations across chat, email, voice, and SMS. Used by Notion, Duolingo, Rippling, and Hertz, it handles up to 91% of global support without human involvement using Agent Operating Procedures.
Key Features
omnichannel support
agent operating procedures
voice agents
proactive outbound
enterprise integration
💰 Pricing
Enterprise
Enterprise pricing. Contact sales for custom quotes.
Frequently Asked Questions
How much does Decagon cost?
Decagon is a paid tool. Enterprise pricing. Contact sales for custom quotes.
What is Decagon used for?
Decagon is primarily used for Customer Support, Automation, Productivity. Enterprise AI customer support platform automating chat, email, voice, and SMS at scale.
What platforms does Decagon work on?
Decagon is available on Web.
What are the best alternatives to Decagon?
Top alternatives to Decagon include ChatGPT, Gemini, Claude. These tools offer similar functionality and may suit different budgets or workflows.
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Quick Stats
Rating
★★★★★
4.4ReviewsExternal data
Customer Support#66
Automation#162
Productivity#139
PricingEnterprise
Popularity
65%
Categories
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