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Cresta

AI contact center platform with real-time coaching, autonomous agents, and conversation intelligence.

4.3See reviews
#175 in Customer Support#142 in Audio & Music#500 in Business & Analytics#383 in Productivity
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Enterprise🪟 Web
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About Cresta

Cresta is an AI platform for contact centers that provides real-time agent coaching, autonomous AI agents for voice and chat, and conversation intelligence analytics. It helps enterprises boost agent performance and automate customer interactions.

Key Features

real time agent coaching
autonomous ai agents
conversation intelligence
voice and chat support
performance analytics

💰 Pricing

Enterprise

Custom enterprise pricing. AWS Marketplace lists annual contracts starting at $150K for up to 125K chat sessions or 100K voice calls.

Frequently Asked Questions

How much does Cresta cost?
Cresta is a paid tool. Custom enterprise pricing. AWS Marketplace lists annual contracts starting at $150K for up to 125K chat sessions or 100K voice calls.
What is Cresta used for?
Cresta is primarily used for Customer Support, Audio & Music, Business & Analytics. AI contact center platform with real-time coaching, autonomous agents, and conversation intelligence.
What platforms does Cresta work on?
Cresta is available on Web.
What are the best alternatives to Cresta?
Top alternatives to Cresta include ChatGPT, Gemini, Claude. These tools offer similar functionality and may suit different budgets or workflows.

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📊 Comparison vs Alternatives

Feature
Cresta logoCresta
PricingEnterpriseFreemiumFreemiumFreemium
Rating⭐ 4.3⭐ 4.8⭐ 4.5⭐ 4.8
Free Tier
Popularity
48%
100%
96%
94%

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Quick Stats

Rating
4.3
ReviewsExternal data
Customer Support#175
Audio & Music#142
Business & Analytics#500
Productivity#383
PricingEnterprise
Popularity
48%

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Last updated: 2026-03-28·Claim this listing
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