BoldDesk
Help desk with AI agents and a reply copilot, priced per agent not per resolution.
About BoldDesk
BoldDesk is Syncfusion's help desk software: ticketing, live chat and omnichannel support, with AI agents that close routine inquiries and a copilot that drafts agent replies. AI features are billed at the flat plan rate rather than per resolution, which is unusual in a category that mostly meters AI usage separately.
Key Features
💰 Pricing
Billed yearly, one all-inclusive plan: $99/mo for 5 agents, $349/mo for 25, $499/mo for 50, $999/mo for 100. 15-day free trial.
All features, billed yearly ($20/agent)
All features, billed yearly ($14/agent)
All features, billed yearly ($10/agent)
All features, billed yearly ($10/agent)
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📊 Comparison vs Alternatives
| Feature | ||||
|---|---|---|---|---|
| Pricing | Paid | Enterprise | Enterprise | Paid |
| Rating | — | ⭐ 4.4 | ⭐ 4.5 | ⭐ 4.6 |
| Free Tier | ❌ | ❌ | ❌ | ❌ |
| Popularity | 45% | 82% | 81% | 80% |
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